Terms of service
EYCA — TERMS OF SERVICE
Effective Date: August 17, 2026
OVERVIEW
Welcome to EYCA — Everything You Care About.
These Terms of Service (“Terms”) govern your access to and use of the EYCA website, online store, products, services, content, features, and related services (collectively, the “Services”).
Throughout these Terms, “EYCA,” “we,” “us,” and “our” refer to EYCA. “You” and “your” refer to any person who accesses, browses, purchases from, or otherwise uses our Services.
EYCA operates an online D2C (direct-to-consumer) store offering curated products to customers in India. Our website and online store are powered by Shopify, which provides the e-commerce infrastructure that enables us to operate our online store.
By accessing, browsing, or using our Services, or by placing an order through our website, you agree to be bound by these Terms, together with our applicable Privacy Policy, Return & Refund Policy, Shipping & Delivery Policy, and other policies or notices published on our website.
Please read these Terms carefully before using our Services.
If you do not agree with these Terms or our applicable policies, please do not access or use our Services.
SECTION 1 — ELIGIBILITY & ACCOUNT
You must be legally capable of entering into a binding agreement under applicable Indian law to place an order with EYCA.
If you are below the applicable age of majority, you may use our Services only with the involvement and consent of your parent or legal guardian.
When using our Services or placing an order, you may be asked to provide information such as:
• Name
• Email address
• Mobile number
• Billing information
• Shipping address
• Payment information
• Other information required to process your order
You agree that the information you provide is accurate, complete, current, and provided lawfully.
You are responsible for maintaining the confidentiality of any account credentials associated with your EYCA account and for activity conducted through your account.
You must not sell, transfer, assign, or otherwise provide your account to another person without our prior written permission.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to ensure that product information displayed on our website is accurate and useful.
Product information may include:
• Images
• Videos
• Product descriptions
• Dimensions
• Materials
• Colours
• Features
• Technical specifications
• Compatibility information
• Usage information
Actual product appearance may vary slightly from images displayed on your device because of:
• Screen settings
• Device displays
• Lighting conditions
• Photography
• Manufacturing batches
• Normal material variations
Such minor differences do not necessarily constitute a product defect or material mismatch.
We reserve the right to update product information, correct errors, modify product specifications, discontinue products, limit product quantities, or restrict sales to particular locations where reasonably necessary.
Nothing in this section limits any rights or remedies available to customers under applicable Indian law.
SECTION 3 — ORDERS
When you submit an order through our website, you are making an offer to purchase the selected products.
An order is subject to acceptance and product availability.
EYCA reserves the right to refuse, cancel, or limit an order where reasonably necessary, including in circumstances involving:
• Product unavailability
• Pricing or listing errors
• Suspected fraudulent activity
• Payment problems
• Incorrect customer information
• Shipping restrictions
• Duplicate or unusually large orders
• Other legitimate operational or legal reasons
If we cancel or modify an order after payment has been received, we will provide an appropriate refund for the affected amount, subject to applicable law.
You are responsible for reviewing your order carefully before completing payment.
Your purchases are subject to the EYCA Return & Refund Policy.
Unless otherwise agreed with EYCA, products purchased through our website are intended for personal or household use and not for unauthorized commercial resale or export.
SECTION 4 — PRICES, PAYMENTS & BILLING
All product prices displayed on our website are stated in Indian Rupees (INR) unless otherwise specified.
Prices may change from time to time.
The price applicable to your order will generally be the price displayed at the time you complete your purchase, subject to correction of genuine pricing or listing errors.
Applicable taxes, including GST where applicable, will be handled in accordance with applicable Indian tax laws.
Shipping charges, where applicable, will be displayed during checkout or otherwise communicated before order completion.
We may offer:
• Discounts
• Promotional codes
• Bundles
• Limited-time offers
• Giveaways
• Other promotional campaigns
Promotions may be subject to additional terms and conditions. Where there is a conflict between a specific promotion's terms and these Terms, the specific promotion terms will apply to that promotion.
You agree to provide accurate payment and billing information.
For card or other payment methods, you represent that you are authorized to use the payment method provided.
EYCA may use third-party payment gateways and payment service providers to securely process transactions.
SECTION 5 — SHIPPING & DELIVERY
EYCA ships products to serviceable locations within India, subject to product availability and courier coverage.
Estimated delivery timelines displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by:
• Courier delays
• Weather
• Natural events
• Public holidays
• Address-related issues
• Remote-location restrictions
• Transportation disruptions
• Operational issues
• Other circumstances outside EYCA's reasonable control
Customers are responsible for providing an accurate and complete delivery address and contact information.
If an order cannot be delivered because of an incorrect address, unavailable recipient, repeated delivery failure, or other customer-related issue, additional shipping arrangements or charges may apply where permitted.
Nothing in this section limits any consumer rights available under applicable Indian law.
SECTION 6 — INTELLECTUAL PROPERTY
All content made available through the EYCA Services, including:
• EYCA name and logo
• Brand identity
• Product images
• Graphics
• Website design
• Product descriptions
• Videos
• Text
• Icons
• Illustrations
• Marketing materials
• Layouts
• Original content
• Other intellectual property
is owned by or licensed to EYCA or its respective rights holders and is protected by applicable intellectual-property laws.
You may access and use our website for lawful personal purposes.
You must not, without our prior written permission:
• Copy substantial portions of our website
• Reproduce our original content commercially
• Modify our branded materials
• Republish our content
• Sell or redistribute our content
• Use EYCA branding to imply an unauthorized association
• Create confusingly similar branding
• Use our intellectual property for commercial purposes
EYCA's name, logo, brand elements, product names, slogans, and other distinctive branding may be protected by applicable trademark and intellectual-property laws.
All rights not expressly granted are reserved by EYCA and the relevant rights holders.
SECTION 7 — THIRD-PARTY SERVICES & TOOLS
Our Services may use third-party services, applications, technologies, or tools, including services provided by:
• Shopify
• Payment gateways
• Shipping and logistics providers
• Analytics providers
• Marketing platforms
• Customer-support providers
• Other service providers
These third-party services may have their own terms and privacy policies.
EYCA does not control all aspects of third-party services and cannot guarantee their continuous availability or performance.
Your use of third-party services may therefore be subject to the relevant provider's terms.
We may introduce additional tools, features, or services in the future. Such additions may also be subject to these Terms unless separate terms are provided.
SECTION 8 — THIRD-PARTY LINKS
Our website may contain links, integrations, or references to third-party websites and services.
These links may be provided for convenience or additional information.
EYCA does not control third-party websites and is not responsible for:
• Their content
• Availability
• Security
• Accuracy
• Privacy practices
• Products
• Services
• Transactions conducted through them
Before using a third-party website or service, you should review its applicable terms and privacy policy.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
EYCA's online store is powered by Shopify, which provides the e-commerce platform used to operate our Services.
However, purchases made through the EYCA website are transactions between you and EYCA.
Shopify provides the underlying technology platform but is not the seller of EYCA products.
To the extent permitted by applicable law, Shopify is not responsible for the products, fulfillment, customer service, returns, refunds, warranties, or other aspects of transactions between you and EYCA.
SECTION 10 — PRIVACY & PERSONAL INFORMATION
Your use of our Services is also subject to our Privacy Policy.
We may collect and process information necessary to:
• Process orders
• Deliver products
• Process payments
• Provide customer support
• Improve our Services
• Prevent fraud
• Meet legal obligations
• Conduct legitimate business operations
Because our store is powered by Shopify, Shopify and other service providers may process information on our behalf or as otherwise described in their applicable policies.
For more information about how EYCA handles personal information, please refer to our Privacy Policy.
EYCA will handle personal information in accordance with applicable Indian data-protection and privacy requirements.
SECTION 11 — CUSTOMER FEEDBACK & REVIEWS
If you voluntarily submit reviews, feedback, photographs, videos, suggestions, testimonials, or other content to EYCA (“Feedback”), you grant EYCA a non-exclusive, royalty-free, worldwide license to use, reproduce, adapt, publish, display, and distribute that Feedback for legitimate business purposes, including:
• Operating our Services
• Improving our products
• Customer communication
• Marketing
• Advertising
• Promotional activities
You represent that:
• You have the necessary rights to submit the Feedback.
• The Feedback is accurate to the best of your knowledge.
• The Feedback does not unlawfully infringe another person's rights.
• The Feedback does not contain unlawful, abusive, defamatory, obscene, fraudulent, or malicious content.
You should not submit confidential personal information, payment information, passwords, or other sensitive information through public reviews or feedback.
EYCA reserves the right to moderate, refuse, or remove Feedback that violates these Terms or applicable law.
SECTION 12 — ERRORS, INACCURACIES & OMISSIONS
Occasionally, our website may contain:
• Typographical errors
• Pricing errors
• Product-information errors
• Incorrect availability information
• Promotional errors
• Shipping information errors
• Other inaccuracies
EYCA reserves the right to correct such errors and update information where reasonably necessary.
Where an error materially affects an order, we may contact you regarding the available options.
If an order is cancelled because of a genuine error, any amount paid for the affected order will be handled appropriately in accordance with applicable law.
SECTION 13 — PROHIBITED USE
You may use our Services only for lawful purposes.
You must not use our Services to:
• Violate applicable laws or regulations
• Commit fraud
• Impersonate another person or business
• Provide false information
• Harass or threaten others
• Infringe intellectual-property rights
• Distribute malware
• Attempt unauthorized access
• Interfere with website security
• Scrape or systematically copy substantial website content without authorization
• Circumvent security measures
• Conduct unauthorized commercial exploitation
• Send spam or malicious communications
• Otherwise interfere with the normal operation of our Services
You must not introduce viruses, malicious code, or harmful technologies into our Services.
We may restrict or terminate access where we reasonably believe these Terms or applicable law have been violated.
SECTION 14 — AUTOMATED ACCESS & AGENTS
You must not use automated systems, bots, agents, crawlers, scraping tools, or similar technologies to access or interact with our Services in a manner that:
• Violates these Terms
• Circumvents technical restrictions
• Overloads our systems
• Collects data without authorization
• Misrepresents the nature of the access
• Interferes with our website or Services
We may implement technical measures to restrict or control automated access.
Authorized search-engine crawling or other permitted technical access does not constitute a violation where conducted in accordance with applicable technical standards and our published restrictions.
SECTION 15 — TERMINATION & RESTRICTION OF ACCESS
EYCA may restrict or terminate your access to our Services where reasonably necessary, including where:
• You materially breach these Terms
• You engage in fraudulent activity
• You misuse our Services
• Your activity creates security risks
• Required by law
Termination does not affect rights or obligations that arose before termination.
Provisions that by their nature should continue after termination, including intellectual-property, payment, liability, dispute, and applicable legal provisions, will continue to apply.
SECTION 16 — DISCLAIMER OF WARRANTIES
We make reasonable efforts to keep our website and product information accurate and available.
However, to the maximum extent permitted by applicable law, EYCA does not guarantee that:
• The website will always be available
• The Services will always be uninterrupted
• The website will always be error-free
• All information will always be complete or current
• Every product will meet subjective personal expectations
Products are subject to their applicable descriptions, specifications, warranties, and the rights and remedies available under applicable law.
Nothing in these Terms excludes or limits warranties, guarantees, consumer rights, or statutory remedies that cannot lawfully be excluded or limited under Indian law.
SECTION 17 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, EYCA and its service providers will not be liable for indirect, incidental, special, or consequential losses arising from your use of our Services where such liability may lawfully be excluded.
This may include losses such as:
• Loss of profits
• Loss of business opportunities
• Loss of data
• Other indirect commercial losses
However, nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded, including liability arising from applicable consumer-protection rights, fraud, or other matters for which exclusion is prohibited by law.
Where applicable law imposes liability on EYCA for a product defect, defective service, negligence, or other legally actionable conduct, those rights remain unaffected.
SECTION 18 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold EYCA and its officers, employees, contractors, service providers, and affiliates harmless from third-party claims, losses, or reasonable expenses arising directly from:
• Your material breach of these Terms
• Your unlawful use of our Services
• Your infringement of another person's rights
• Your fraudulent or intentionally wrongful conduct
This section does not require you to indemnify EYCA for losses caused by EYCA's own unlawful conduct or for matters that cannot legally be transferred to you.
SECTION 19 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.
If it cannot be made enforceable, it will be severed from these Terms without affecting the validity of the remaining provisions.
SECTION 20 — WAIVER & ENTIRE AGREEMENT
If EYCA does not immediately enforce a provision of these Terms, that does not mean EYCA has waived its right to enforce that provision later.
These Terms, together with the policies and documents incorporated by reference, constitute the agreement governing your use of the Services, subject to applicable law.
These Terms supersede previous versions of the Terms relating to the same Services.
SECTION 21 — ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where such transfer is permitted by applicable law.
EYCA may assign or transfer its rights and obligations in connection with a business restructuring, merger, acquisition, sale of assets, or similar transaction, subject to applicable law.
SECTION 22 — GOVERNING LAW & JURISDICTION
These Terms are governed by the laws of India.
Subject to applicable consumer-protection laws and the jurisdiction of consumer commissions or other competent authorities, disputes relating to these Terms or your use of the Services shall be subject to the jurisdiction of the competent courts in Kottayam, Kerala, India.
Nothing in this section prevents a consumer from exercising any mandatory statutory right to approach a competent consumer commission, authority, or forum available under applicable Indian law.
SECTION 23 — HEADINGS
The headings used in these Terms are provided for convenience only and do not affect the interpretation of any provision.
SECTION 24 — CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect:
• Changes to our Services
• Changes to our business
• Changes in applicable law
• Changes to payment or delivery processes
• Other operational requirements
The latest version will be published on this page with the updated effective date.
Where required by applicable law, we will provide appropriate notice of material changes.
Your continued use of our Services after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by law.
SECTION 25 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
EYCA Customer Support
Email: everythingyoucareabout@gmail.com
Phone: +91 7012873898
Trade Name: EYCA
Brand: EYCA — Everything You Care About
Business Address:
EYCA
446-A, Payyappady
Kottayam, Kerala – 686011
India
POLICY INFORMATION
Your use of the EYCA store is also subject to the following policies:
• Return & Refund Policy
• Privacy Policy
• Shipping & Delivery Policy
• Terms of Service
These policies are available through the relevant policy links and pages on the EYCA website.
EYCA — EVERYTHING YOU CARE ABOUT.